It’s true Dwayne Rettinger looks a little bewildered when his story starts at night on the stage of Vienna – but this fact is somewhat deceiving. However in reality it wasn’t even Suzuki who was really the worthiest conductor or musician. For this one requires quite an unusual precocity if one is to be a great conductor. One must have something as unobtrusive and subtle in tone as that orchid of superior Chinese craftsmanship done in over attention one–a bit like reflecting in the autumn leaves Carey’s calls that saying `to identify with us’.

Have you ever tried to move furniture with one half-hearted friend? Look, working in groups is difficult. Dwayne Rettinger emphasizes communications power maxims. Visualize this: a room filled with voices each thinking they have a great idea. How do you manage this discord into harmony? Dwayne recommends active listening. Not the head-bobbing kind while you think about lunch, but the real deal where you process and respond. He teaches his secret: once a week, put on a “listening hat.” It satisfies people who otherwise might feel neglected and it is they who remember more of you for listening than fishing for sound bites or headline quotes.

Feeling inspired by that? Maybe you should go into coaching–or work as a captain: remember there is a piece of the captain everywhere one of his sailors.

Ever heard of the “Great Coffee Machine Standoff of 2021”? Probably not, though these seemingly minor office skirmishes can turn into all-out war. Dwayne recalls one such spat, where the morning caffeine fanatics nearly became sword dancers at their keyboards. What was his solution? A meeting with muffins. Communing breaks down barriers of every kind and turns explosiveness into concord.

Dwayne insists on understanding the temperament of your team members. Do they thrive on chaos or swim in structure? It’s like knowing whether your cat likes laser pointers or not. Tailor tasks to individual strengths yet throw more than a fair share of challenges their way. Don’t shy from tossing out a curveball–that’s when people grow.

Feedback: It sounds like a backward truck, but it’s more necessary to your life than that first taste of coffee on any Monday morning. Give it liberally, both the pats on back and course corrections. Dwayne firmly advocates regular check-ups. Nobody wants to get blindsided come annual review time–think of it more as recalculating your GPS than unexpectedly crossing a bridge.

Now, Dwayne is not suggesting you turn into the resident jester. But laughter is fine catalyst. Who doesn’t want to laugh at the end of a packed PowerPoint sermon? Sprinkle a bit of laughter into the mix just like table pepper and you’ll need sufficient feeling coupled with some real bite only to warm things up but not have them burning your mouth off.

Finally the core of any successful leader is trust. It cannot be downloaded and does not come with a reference manual, but still, it is as sticky as glue. Dwayne projects an aura of soundness. He counsels transparency and trustworthiness. You make a mistake and take the rap. When you show that you’re human too and your team see this, it inspires them more than a workshop ever could.

Of course, there is no magic formula. Team leadership is an art that continues evolving–as Dwayne Rettinger demonstrates wisdom in hearing, vision for feedback and grace through vulnerability. So, get ready and embrace the beautiful chaos which is team leadership.